{"xsrfToken":"8bf4f618d5c8d29aae71e0587376fd805f850d8b_lout","branding":{"id":"4","key":"fhd","name":"Fovitec Help Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4e9fcc","headerLinkHoverBGColor":"#4e9fcc","headerBadgeColor":"#4e9fcc"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Interfit & Fovitec Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Interfit & Fovitec Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"fhd","projectId":10003,"serviceDeskId":4,"name":"Fovitec Help Desk","description":"<p>Welcome! You can raise a Fovitec Help Desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"10023","name":"General Enquirys","descriptionHtml":"<p>Fill in form below and one our team will get back to you as soon as they can.</p>","callToAction":"General Enquirys","introHtml":"<p>If you have a question about one of our products or delivery.</p>","icon":10512,"iconUrl":"https://interfitphoto.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[4],"key":""},{"id":"10024","name":"Open A Returns Request","descriptionHtml":"","callToAction":"Open A Returns Request","introHtml":"<p>Please choose this option to open a return.</p>","icon":10308,"iconUrl":"https://interfitphoto.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","groups":[4],"key":""},{"id":"10025","name":"Order Enquiry","descriptionHtml":"","callToAction":"Order Enquiry","introHtml":"<p>Please choose this option if you have an enquiry about a exsisting order.</p>","icon":10306,"iconUrl":"https://interfitphoto.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[4],"key":""},{"id":"10019","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help with your product, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://interfitphoto.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[4],"key":""},{"id":"10028","name":"Upload A Photo","descriptionHtml":"","callToAction":"Upload A Photo","introHtml":"<p>Upload your photo to be featured on our Instagram</p>","icon":10310,"iconUrl":"https://interfitphoto.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10310","groups":[4],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[10019,10023,10024,10025,10028]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWJkNzBhZi1kMWMxLTQwNDYtYTMzNi1lMTI2OGRhNjhmNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTM1MjY4NDMsIm5iZiI6MTcxMzUyNTY0M30.8Yk2ZxJWqZ99BIpyYafW9piXXRT3G9_4b9p7VuuBDEo","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"c9bd70af-d1c1-4046-a336-e1268da68f69","tokenDurationInMins":20}},"reqCreate":{"id":10024,"projectId":10003,"form":{"name":"Open A Returns Request","descriptionHtml":"","callToAction":"Open A Returns Request","intro":"<p>Please choose this option to open a return.</p>","instructions":"","icon":10308,"iconUrl":"https://interfitphoto.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10308","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"customfield_10037","fieldConfigId":"10138","label":"Full Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"customfield_10038","fieldConfigId":"10139","label":"Order Number","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Reason For Return","description":"Please provide details of why you are returning the item(s)","descriptionHtml":"<p>Please provide details of why you are returning the item(s)</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/10024","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/10024","calendarParams":{"firstDay":0,"date":"2024-04-19T12:20:43+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjOWJkNzBhZi1kMWMxLTQwNDYtYTMzNi1lMTI2OGRhNjhmNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MTM1MjY4NDMsIm5iZiI6MTcxMzUyNTY0M30.8Yk2ZxJWqZ99BIpyYafW9piXXRT3G9_4b9p7VuuBDEo","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"c9bd70af-d1c1-4046-a336-e1268da68f69","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}